Gail B. Goodman has been in sales and marketing for over twenty years. For the past 19 years she has specialized in telephone skills training to the financial services industry.

Ms. Goodman has developed a system for calling prospects and understanding how to set a face-to-face appointment. Her phone techniques have been adopted by some of the largest and most successful insurance companies, including New York Life, Axa Advisors, State Farm and The Guardian.

Ms. Goodman’s strength as a trainer lies in her ability to empathize with the salesperson’s challenges on the phone. By developing a comprehensive program that combines a seminar, workshop and hands-on coaching, she has succeeded in being labeled the nation’s foremost phone trainer.

Ms. Goodman has trained over 10,000 financial services professionals and has personally supervised over 20,000 hours of prospecting. She is an often-published contributor to many industry periodicals and has been a guest on numerous business radio shows.